Leadline HQ

Terms of service

Last updated 2 November 2026

The short version: a flat monthly fee, no lock-in and no per-lead fees. You pay Google for your own ads. Your existing domain, your business and your customers always stay yours. The website we build and the new domain we register for you belong to Leadline HQ and stop if you cancel.

These terms are between you (the member) and Leadline HQ (ABN 50 830 774 050). By starting onboarding or paying for a plan, you agree to them.

1. What we provide

We build and host a website for your business, set up and manage your Google Ads, set up tracking, and deliver enquiries to you through the Leadline HQ app. We adjust your campaigns over time to focus on booked, profitable jobs.

2. Who owns what

• Any domain you already own stays yours. We never take it over or hold it.
• Your customers and your customer details always stay yours.
• For your Leadline HQ website, we register a new domain in Leadline HQ's name, chosen with you during onboarding. That new domain, and the website, tracking and enquiry system we build, belong to Leadline HQ. You use them through your subscription, with management included. That's why onboarding is free.
• The website we built and the domain we registered for you stop when your subscription ends.

3. Pricing

All prices are in Australian dollars, per month, plus GST.

• Growth $174, for up to $1,500 a month in Google Ads spend
• Pro $254, for up to $3,000 a month
• Premier $374, for up to $5,000 a month

Onboarding is free, with no setup fee. Your first month is 50% off. If you prepay annually, you get 12 months for the price of 10. If your ad spend regularly goes over your plan's limit, we'll talk with you about moving plans before anything changes.

Optional add-ons: an extra service-area website $49 a month, review requests $19 a month (plus GST).

4. Ad spend

You pay Google directly for your ad spend. It isn't included in your Leadline HQ plan. In the first month this includes a small test budget of about $100 to $200.

5. No lock-in, no per-lead fees

There's no minimum term and we never charge per lead. You can cancel any time by emailing us, and cancellation takes effect at the end of the period you've already paid for. Prepaid periods aren't refunded except where the law requires.

6. Payment

Plans are billed in advance. If a payment is unpaid, we may pause the service, including your website, ads management and enquiry delivery, until the balance is paid.

7. Results

We work hard to bring you enquiries that turn into booked jobs, but we can't guarantee a particular number of enquiries, jobs or revenue. Results depend on your market, your pricing, how you respond to enquiries and Google itself.

8. Your responsibilities

Give us accurate information about your business, make sure you're licensed and insured for the work you advertise, respond to enquiries promptly, and handle customer information you receive in line with privacy law.

9. Liability

Nothing in these terms limits your rights under the Australian Consumer Law. Otherwise, to the extent the law allows, our total liability is limited to the fees you've paid us in the previous three months, and we aren't liable for indirect losses such as lost profits.

10. Changes

We may update these terms or our prices. We'll give you at least 30 days' notice by email of anything that affects you, and you can cancel before the change takes effect.

11. General

These terms are governed by the laws of Tasmania, Australia.

Contact

The best way to reach us is by email: LeadlineHQ@leadlinehq.com.au. Leadline HQ · ABN 50 830 774 050